Help Center

FAQs

Placing your order

Which Payments types do you accept?

I'm ordering from outside the United States. Will I have to pay customs for my order?

Can you remove the vinyl from the sleeves to avoid seam splits?

How do I know if the record I ordered has color vinyl?

Shipping

I have a question about Shipping

Why is there a delay to pack my order?

What boxes will you use to send my Vinyl Records?

Why does it say the Post Office is still waiting on the package?

The weather is HOT and I'm afraid the vinyl I order with warp, what can I do?

After your order arrives

Why did I only get some of the items in my order?

How can I return or exchange an item?

Discounts

Can I get a discount? Are there codes?

Seriously, are there coupon codes I can use?

Life Questions

Is a dog's mouth cleaner than a human's mouth?

Can I eat this?

Should I wear a mask?