Help Center


Placing your order

Which Payments types do you accept?

I'm ordering from outside the United States. Will I have to pay duty, taxes, customs for my order?

Can you remove the vinyl from the sleeves to avoid seam splits?

How do I know if the record I ordered has color vinyl?


I have a question about Shipping

I pre-ordered a record that is out this Friday. Will it ship early?

Why is there a delay to pack my order?

What boxes will you use to send my Vinyl Records?

Why does it say "Shipping Label Created, USPS Awaiting Item" when I track my order?

The weather is HOT and I'm afraid the vinyl I order with warp, what can I do?

After your order arrives

Why did I only get some of the items in my order?

How can I return or exchange an item?


Can I get a discount? Are there codes?

Seriously, are there coupon codes I can use?

Life Questions

Is a dog's mouth cleaner than a human's mouth?

Can I eat this?

Should I wear a mask?